Frequently Asked Questions (FAQ)

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.


What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.

 


Where can I buy your records?

Elemental Music Records’ new releases are available on Amazon, Fnac, Discogs, and all good record shops from RSD Participating Stores


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Are Elemental Music Records releases officially licensed?

Yes. We obtain official licenses from a wide range of copyright holders, whether it be major record companies or independent artists who own their own rights.


I work as a journalist or maintain a well-read blog or website about vinyl. Where can I contact you?

Sure we can. Send an e-mail to sales@elementaljazz.com and we’ll take it from there.


Know an album that desperately needs a reissue? Let us know!

You can let us know by filling in the contact form.


Do you run contests, give aways etc?

Yes, we do. On our Facebook, Instagram pages we run contests and publish the latest news!